1. Introduction

At DatoDurian, we are dedicated to safeguarding the privacy and confidentiality of the personal data of our Customers, Partners, Consultants, Contractors, Service Providers, Outsourced Third Parties, and others engaged with us. Our commitment is to ensure that our policies, practices, and processes protect the personal data you provide, in accordance with the Personal Data Protection Act 2010 of Malaysia.
This Privacy Policy outlines our information practices, detailing how DatoDurian (“DatoDurian,” “we,” “us,” or “our”) collects, uses, discloses, processes, or manages personal data provided by your Business and its Registered Users (referred to as “you,” “your,” or “User”) through our website (“Site”) and the functions available or facilitated by the Site (the “Services”), or in connection with your interactions with us. This Privacy Policy is also part of the “Additional Policies” referred to in the Terms of Use, as amended from time to time (“TOU”).

2. Purposes of This Privacy Policy

1.  Personal Data: Refers to data, whether accurate or not, about an individual who can be identified from that data or from that data combined with other information accessible to the organization (including User Credentials).

2. Data Intermediary: An organization that processes personal data on behalf of another organization but excludes employees of that organization.

3. Processing: Refers to any operation or set of operations performed on personal data, including recording, holding, organizing, adapting, altering, retrieving, combining, transmitting, erasing, or destroying. Except where otherwise defined, terms in this Privacy Policy have the same meaning as in the TOU. This Privacy Policy may be updated periodically, with the latest version posted at [xxxxxxxx], taking effect from the posting date and time.

3. Purposes for Collecting, Using, Disclosing, Processing, or Handling Personal Data By providing personal data to us (including through the Site or Services), you consent to the collection, use, disclosure, processing, or handling of such data by us or our affiliates (including any data intermediaries, related companies, or affiliates) for the following purposes: a) Responding to your queries, requests, and feedback; b) To maintain your account with us and process payments or verify your identity/entitlement to use the Site or Services or any part thereof; c) To execute the operation, fulfilment, and administration of part of the Services or functions or features of the Site; d) To facilitate the negotiation, entry, and execution into various Contracts with other Users or make certain Third Party Services available on or through the Sites; e) To communicate with you to inform you of changes to the Site or Services, or our policies, terms and conditions, and other administrative information; f) To comply with our obligations under the TOU or enforce our rights under (or in connection with) the same; g) To comply with any applicable law, judgment, order, code, standard, or regulation and participate in (or cooperate with) legal, regulatory, or administrative proceedings or directions; h) To protect and safeguard the operation of the Site and Services including preventing, detecting, reporting, and supporting/assisting in investigations into any crime (including fraud, theft, money laundering, terrorism misuse or abuse of the Site or Services), cybersecurity incidents or risks, or any of the same where suspected; i) To conduct or facilitate audits for the purposes of meeting legal requirements, compliance, or industry standards, or as may be desirable to enhance the standing, quality, scope, and capacity of the Site or Services; j) To conduct data analytics as referred to in the TOU, including (but not limited to) matching and profiling you (and, for avoidance of doubt, your Registered Users) to provide you with features and functions of the Site or the Services which may be relevant or of interest to you and to improve your user experience and for the purposes of enhancing the Site or Services or developing new product or service offerings; and k) Such other purposes as may be reasonably related to the above. For the purposes of (j), personal data will be aggregated and/or anonymized, such that no one individual can be identified or recognized from the user statistics in question. You acknowledge and agree that any anonymized data is not personal data and that we have the right to share and disclose such anonymized data with third parties for any purposes.

4. Types of Personal Data We Collect The types of personal data we collect about you may include: a) Personal particulars (NRIC/Passport No., Name, Gender, Date of Birth, Citizenship, Country of Residence) b) Personal contact information (Phone No., Mobile Phone No., Residential Address, Mailing Address, Email address) c) Corporate information (Corporation incorporation, Register of Directors and Shareholders) d) Financial information (Type of credit card, Cardholder Name, Credit Card No.) e) Purchase information (Purchase history, Product/Service preferences)

5. Consents The use of this Site or Services is subject to the condition that and you hereby warrant and represent to us that any personal data has been provided for any purposes stated in the Privacy Policy is with, at all times, full consent of the individual identified by the personal data (the “data subject”), such consent not having been revoked except where adequate and reasonable advance notice of the same has been given and duly acknowledged by us. You agree and acknowledge that the withdrawal of any consents may impact the ability to proceed with or use any of the Site or Services including our ability to comply with any obligations under the TOU or do anything in connection with any Contracts and such withdrawal of consent will be on the basis that you will release us from any obligations in connection with the same, and that you will indemnify and hold harmless all Indemnified Parties from and against any claim, demand, loss, damage, cost, or liability (including reasonable legal fees) which any of the Indemnified Parties may suffer or suffers in connection with or arising from such withdrawal.

6. Accuracy, Completeness, and Updating of Personal Data The use of this Site or Services is subject to the condition that and you hereby warrant and represent to us that any personal data that has been provided for any purposes stated in the Privacy Policy is, at all times, accurate, complete, and kept up to date by you at all times. You can provide us with updates to any information in accordance with the terms of this Agreement.

7. Protection and Retention of Personal Data We implement necessary security measures to protect your personal data from unauthorized access, use, or disclosure. We will share your data only with authorized personnel on a “need to know” basis and require third-party data intermediaries to adhere to stringent information security arrangements. Personal data no longer needed will be securely destroyed or disposed of in accordance with our Document Retention Policy.

8. Your Obligations to Ensure Security & Confidentiality You are responsible for maintaining the security and confidentiality of any personal data provided by or through you, including User Credentials. If accessing the Site via any device, you agree to apply appropriate security measures.

9. Transfers of Your Data Personal data submitted to us may be transferred to other territories for processing by third-party data intermediaries. We ensure that such transfers comply with applicable laws and that data intermediaries provide an equivalent level of protection as would be required in your location.

10. Cookies / Log Files At DatoDurian, we respect your privacy and aim to be transparent about our use of cookies. By using our website, you consent to the use of cookies as described below: 

What Are Cookies?
Cookies are small files stored on your device that enhance your experience by remembering preferences and actions. This policy outlines how we use cookies and how you can manage or disable them. Disabling cookies may impact certain features of our site.

How We Use Cookies
We use cookies for various purposes, including account management, login sessions, newsletter subscriptions, order processing, surveys, and form submissions. These cookies help us enhance functionality and improve user experience.

Managing Cookies
You can control cookie settings through your browser. However, disabling cookies may limit some site functionalities, and we recommend keeping them enabled unless necessary.

Third-Party Cookies
We partner with third parties like Google Analytics to analyze website traffic and improve user experience. We also use Google reCAPTCHA to prevent automated access. These third-party services may set cookies to collect user data.

For more details, please refer to the respective third-party policies (Google Analytics, Google reCAPTCHA).

11. Queries Concerning Your Personal Data For any queries, comments, or instructions related to your personal data or this Privacy Policy, please contact our data protection officer at the following addresses: info@datodurian.com